How Can We Help?

Yes! Our AI adapts to your current skill level. If you are a beginner, Anthony (your AI tutor) will use simpler vocabulary, translate your spoken French or Arabic responses to English, and speak more slowly to help you build confidence.

Unlike traditional apps that rely on repeating vocabulary cards, SageLens focuses on real, immersive voice conversations. It is also tailored specifically for Algerian learners, supporting spoken French/Arabic translation and local payment methods.

We focus on accessibility in Algeria. You can pay securely with your local Edahabia card (from Algérie Poste) or any CIB bank card. All payments are processed through a secure, encrypted local gateway (Chargily).

Absolutely. We use Chargily, a leading Algerian payment gateway. Your payment details are encrypted using bank-grade SSL technology and are never stored on our servers.

If you experience technical issues or are unhappy with your subscription, you can contact our support team at support@sagelens.app within 7 days of payment to discuss refund options.

Our free trial allows you to explore the app structure, try out standard vocabulary features, and test-drive the AI tutor voice interaction with a limited number of trial requests. To unlock expanded tutoring limits and advanced features, you can upgrade to Plus or Premium.

To keep our services fast and reliable, free trial users consume trial requests (1 request per feature use, 2 requests per voice message). A notification status bubble in the app shows your remaining requests.

SageLens uses Google or Facebook sign-in and does not have a separate password. Choose the same provider you used to create your account. If you cannot access that provider account, use Google or Facebook's account-recovery process before trying again.

Yes, you can log in to your account on both your smartphone (via the mobile app) and your computer (via the website). Your progress and subscription status will automatically synchronize.

Yes, SageLens is built to be mobile-first! You can download the Android app from the Google Play Store to enjoy the full voice interaction interface. The iOS version is coming soon.

We respect your privacy. You can request account deletion at any time directly through the mobile app settings or by visiting the 'Delete Account' page in our website footer.

When you speak during voice scenarios, our AI processes your audio to measure word accuracy, speed, and intonation. It provides a percentage score and highlights which phonemes or words need practice.